Terms of Service

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Welcome to SmartVisaGuide ("we," "us," or "our"). By accessing or using our website [www.smartvisaguide.com] (the "Site") and our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site or services.

1. Acceptance of Terms

By using our Site, you confirm that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Site on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Description of Services

SmartVisaGuide provides information, tools, and resources related to Australian skilled migration visas (including 189, 190, and 491 subclasses). Our services include:

Visa eligibility assessments and points calculators
Occupation list information and updates
State nomination guidance
EOI tracking and timeline tools
Educational content and news updates

3. User Accounts

To access certain features, you may need to create an account. You agree to:

Provide accurate and complete information
Keep your login credentials secure and confidential
Notify us immediately of any unauthorized use of your account
Be responsible for all activities under your account

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Acceptable Use

When using our Site, you agree NOT to:

Use the Site for any unlawful purpose
Impersonate any person or entity
Interfere with or disrupt the Site's functionality
Attempt to gain unauthorized access to our systems
Scrape, harvest, or collect data without permission
Post or transmit harmful, offensive, or misleading content
Use automated tools (bots, scrapers) without authorization

5. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of SmartVisaGuide or its licensors and is protected by copyright and intellectual property laws.

You may not:

Reproduce, distribute, or modify our content without permission
Use our trademarks or branding without authorization
Create derivative works based on our content

6. User-Generated Content

If you submit content to our Site (such as comments, reviews, or forum posts), you:

Grant us a non-exclusive, royalty-free license to use, display, and distribute your content
Confirm that your content does not violate any third-party rights
Acknowledge that we may remove content that violates these Terms

7. Payment and Subscriptions

Some services may require payment. By purchasing a subscription or service:

You agree to pay all applicable fees
Subscriptions will automatically renew unless cancelled
Refunds are subject to our refund policy

We reserve the right to change pricing with reasonable notice.

8. Disclaimer of Warranties

Our Site and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that:

The Site will be uninterrupted or error-free
Information on the Site is accurate, complete, or current
Our services will meet your specific requirements

Visa decisions are made solely by the Australian Department of Home Affairs. We cannot guarantee any particular outcome for your visa application.

9. Limitation of Liability

To the maximum extent permitted by law, SmartVisaGuide and its affiliates shall not be liable for:

Any indirect, incidental, or consequential damages
Loss of profits, data, or business opportunities
Damages arising from your use of or inability to use the Site
Any decisions made based on information from our Site

10. Indemnification

You agree to indemnify and hold harmless SmartVisaGuide, its officers, employees, and affiliates from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of service of these external sites. Access them at your own risk.

12. Termination

We may terminate or suspend your access to the Site at any time, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Australia. Any disputes arising from these Terms shall be resolved in the courts of Australia.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after changes constitutes acceptance of the new Terms.