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List of useful phone numbers and email addresses

See all FAQs

DHA

For visa processing, call the following general number and select option 1.

  • In Australia : 131 881 ​​
  • Outside Australia : +61 2 6196 0196​

Complaint to DHA Global Feedback Unit (GFU)

  • Phone: 133 177
  • Raise online complaint here

You can also raise a complaint with the Commonwealth Ombudsman

Select Other Commonwealth Government Agency here

SkillSelect Technical Problems

Check information here and/or email technical team SkillSelect@homeaffairs.gov.au

ACT Migration

  • Email: migrationservices@act.gov.au
  • Phone: 132281

Investment NSW

  • Email: skilled.migration@investment.nsw.gov.au

Migration NT

  • Email: migration@nt.gov.au

Migration Queensland

  • Email: migration@qld.gov.au

Migration South Australia

  • Contact us
  • Email: migration.engagement@sa.gov.au

Migration Tasmania

  • Email: skilled@migration.tas.gov.au

Victoria

WA Migration Services

  • Email: migration@dtwd.wa.gov.au
  • Phone: +61 8 9224 6540

Other DHA Email Addresses

  • gsm.program.support@homeaffairs.gov.au
  • gsm.program.management@homeaffairs.gov.au
  • gsm.allocated@homeaffairs.gov.au
  • smdt@homeaffairs.gov.au
  • feedback@homeaffairs.gov.au
  • skilled.support@homeaffairs.gov.au