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Cover image for Customer Service Manager (149212)
Occupation Report

149212 Customer Service Manager

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Subclass Eligibility

189
190
491
491 Family

Skill Assessment Authority

🌎

VETASSESS →

Skill Level

2

Skilled Occupation List

🎲 STSOL

Australian Labour Market for Customer Service Manager

Based on the Skills Priority List 2024 which provides a current assessment of the Australian labour market, including a detailed view of occupations in shortage and the anticipated future demand for occupations. Please refer to the State Eligibility subsection down below to know specific eligibility requirements for 190/491 state nomination.

National Shortage Rating
No Shortage
Australian Capital Territory Shortage Rating
No Shortage
New South Wales Shortage Rating
No Shortage
Northern Territory Shortage Rating
Shortage
Queensland Shortage Rating
No Shortage
South Australia Shortage Rating
No Shortage
Tasmania Shortage Rating
No Shortage
Victoria Shortage Rating
No Shortage
Western Australia Shortage Rating
No Shortage

SkillSelect Backlog
189
190
491

Learn how to interpret data. Updated 30 Nov 2024

Points Backlog

Points
EOI Count
190
SUBMITTED
65
114
190
SUBMITTED
70
124
190
SUBMITTED
75
86
190
SUBMITTED
80
113
190
SUBMITTED
85
55
190
SUBMITTED
90
<20
190
SUBMITTED
95
<20
190
LODGED
65
<20
190
LODGED
70
<20
190
LODGED
75
<20
190
LODGED
80
<20
190
LODGED
85
<20
190
LODGED
90
<20
190
LODGED
95
<20
190
INVITED
70
<20
190
INVITED
75
<20
190
INVITED
80
<20
190
INVITED
85
<20
190
CLOSED
65
40
190
CLOSED
70
40
190
CLOSED
75
20
190
CLOSED
80
31
190
CLOSED
85
<20
190
CLOSED
90
<20
190
CLOSED
95
<20
491
SUBMITTED
65
121
491
SUBMITTED
70
181
491
SUBMITTED
75
145
491
SUBMITTED
80
158
491
SUBMITTED
85
87
491
SUBMITTED
90
122
491
SUBMITTED
95
47
491
SUBMITTED
100
<20
491
SUBMITTED
110
<20
491
LODGED
65
<20
491
LODGED
70
<20
491
LODGED
75
<20
491
LODGED
80
<20
491
LODGED
85
<20
491
LODGED
90
<20
491
INVITED
70
<20
491
INVITED
85
<20
491
INVITED
90
<20
491
CLOSED
65
<20
491
CLOSED
70
84
491
CLOSED
75
57
491
CLOSED
80
55
491
CLOSED
85
32
491
CLOSED
90
39
491
CLOSED
95
<20
491
CLOSED
100
<20
491
CLOSED
105
<20

States Backlog

State
EOI Count
190
SUBMITTED
ACT
81
190
SUBMITTED
ANY
38
190
SUBMITTED
NSW
121
190
SUBMITTED
NT
34
190
SUBMITTED
QLD
35
190
SUBMITTED
SA
92
190
SUBMITTED
TAS
23
190
SUBMITTED
VIC
131
190
SUBMITTED
WA
82
190
LODGED
ACT
<20
190
LODGED
NSW
<20
190
LODGED
QLD
<20
190
LODGED
SA
<20
190
LODGED
VIC
<20
190
LODGED
WA
<20
190
INVITED
ANY
<20
190
INVITED
NT
<20
190
INVITED
SA
<20
190
INVITED
TAS
<20
190
CLOSED
ACT
<20
190
CLOSED
ANY
24
190
CLOSED
NSW
29
190
CLOSED
NT
<20
190
CLOSED
QLD
<20
190
CLOSED
SA
44
190
CLOSED
TAS
<20
190
CLOSED
VIC
46
190
CLOSED
WA
20
491
SUBMITTED
ACT
121
491
SUBMITTED
ANY
47
491
SUBMITTED
NSW
144
491
SUBMITTED
NT
65
491
SUBMITTED
QLD
55
491
SUBMITTED
SA
158
491
SUBMITTED
TAS
44
491
SUBMITTED
VIC
160
491
SUBMITTED
WA
189
491
LODGED
ACT
<20
491
LODGED
NSW
<20
491
LODGED
QLD
<20
491
LODGED
SA
<20
491
LODGED
VIC
<20
491
LODGED
WA
<20
491
INVITED
ACT
<20
491
INVITED
NSW
<20
491
INVITED
SA
<20
491
CLOSED
ACT
42
491
CLOSED
ANY
29
491
CLOSED
NSW
56
491
CLOSED
NT
<20
491
CLOSED
QLD
<20
491
CLOSED
SA
85
491
CLOSED
TAS
<20
491
CLOSED
VIC
46
491
CLOSED
WA
53

State Points Backlog

Points ACT NSW NT QLD SA TAS VIC WA
190 SUBMITTED 65 <20 24 <20 <20 <20 <20 <20 <20
190 SUBMITTED 70 <20 28 <20 <20 21 <20 29 <20
190 SUBMITTED 75 <20 <20 <20 <20 <20 <20 <20 <20
190 SUBMITTED 80 <20 21 <20 <20 21 <20 26 <20
190 SUBMITTED 85 <20 <20 <20 <20 <20 <20 <20 <20
190 SUBMITTED 90 0 <20 <20 0 <20 0 <20 <20
190 SUBMITTED 95 0 <20 0 0 0 0 <20 0
190 LODGED 65 0 <20 0 0 <20 0 0 0
190 LODGED 70 0 <20 0 0 <20 0 0 <20
190 LODGED 75 <20 <20 0 0 <20 0 <20 0
190 LODGED 80 <20 <20 0 0 <20 0 0 0
190 LODGED 85 0 0 0 0 <20 0 0 0
190 LODGED 90 0 0 0 <20 0 0 0 0
190 LODGED 95 0 0 0 0 0 0 <20 0
190 INVITED 70 0 0 0 0 <20 0 0 0
190 INVITED 75 0 0 0 0 <20 0 0 0
190 INVITED 80 0 0 <20 0 <20 <20 0 0
190 INVITED 85 0 0 0 0 <20 0 0 0
190 CLOSED 65 <20 <20 <20 <20 <20 <20 <20 <20
190 CLOSED 70 <20 <20 <20 <20 <20 <20 <20 <20
190 CLOSED 75 <20 <20 <20 <20 <20 <20 <20 <20
190 CLOSED 80 <20 <20 <20 0 <20 <20 <20 <20
190 CLOSED 85 0 <20 0 <20 0 0 <20 0
190 CLOSED 90 0 <20 0 0 <20 0 <20 <20
190 CLOSED 95 0 0 0 0 <20 0 <20 0
491 SUBMITTED 65 <20 24 <20 <20 <20 <20 <20 23
491 SUBMITTED 70 <20 27 <20 <20 33 <20 33 38
491 SUBMITTED 75 20 23 <20 <20 23 <20 24 25
491 SUBMITTED 80 26 28 <20 <20 28 <20 30 29
491 SUBMITTED 85 <20 <20 <20 <20 <20 <20 <20 <20
491 SUBMITTED 90 <20 <20 <20 <20 22 <20 23 32
491 SUBMITTED 95 <20 <20 <20 <20 <20 <20 <20 <20
491 SUBMITTED 100 0 <20 0 0 <20 0 <20 <20
491 LODGED 65 <20 <20 0 0 <20 0 <20 <20
491 LODGED 70 <20 <20 0 0 <20 0 0 0
491 LODGED 75 <20 <20 0 0 0 0 0 0
491 LODGED 80 <20 0 0 0 <20 0 0 <20
491 LODGED 85 0 <20 0 0 <20 0 0 0
491 LODGED 90 <20 0 0 <20 <20 0 0 0
491 INVITED 70 0 <20 0 0 0 0 0 0
491 INVITED 85 <20 0 0 0 0 0 0 0
491 INVITED 90 0 0 0 0 <20 0 0 0
491 CLOSED 65 <20 <20 0 <20 <20 <20 <20 <20
491 CLOSED 70 <20 <20 <20 <20 24 <20 <20 <20
491 CLOSED 75 <20 <20 <20 <20 <20 <20 <20 <20
491 CLOSED 80 <20 <20 <20 <20 <20 <20 <20 <20
491 CLOSED 85 <20 <20 <20 <20 <20 0 <20 <20
491 CLOSED 90 <20 <20 <20 0 <20 <20 <20 <20
491 CLOSED 95 <20 <20 0 <20 <20 <20 0 <20
491 CLOSED 100 <20 <20 0 0 <20 0 <20 <20
491 CLOSED 105 0 0 0 0 <20 0 0 0

State Eligibility

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Our User Profile Pool

We have 11 Customer Service Managers in SmartVisaGuide pool who have contributed 45 events to their timeline.
Invited
Sri Lanka flag
75 pts
Sri Lanka
Seen 1 day ago→
Bangladesh flag
55 pts
Bangladesh
Seen 4 days ago→
Australia flag
60 pts
Australia
Seen 4 days ago→
Australia flag
65 pts
Australia
Seen 2 months ago→
United States flag
75 pts
United States
Seen 3 months ago→
United Arab Emirates flag
80 pts
United Arab Emirates
Seen 4 months ago→
Invited
India flag
80 pts
India
Seen 5 months ago→
Australia flag
70 pts
Australia
Seen 7 months ago→
Invited
United Arab Emirates flag
75 pts
United Arab Emirates
Seen 10 months ago→
Invited
Australia flag
75 pts
Australia
Seen 10 months ago→
Colombia flag
60 pts
Colombia
Seen 1 year ago→

ACT Rounds for 1492 Call or Contact Centre and Customer Service Managers

ACT nominations are based on matrix points (not EOI points) and ACT releases complete round data at a Unit Group Level (first 4 letters of ANZSCO Code).

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Recent events from our Database

Data collected from multiple sources. WA and ACT release complete round data which you can view here.
18 Dec 2024
Visa Granted
491
NSW
65 pts
🌏 Offshore
Lodged 27 May 2023
📋 S56 on 10 Dec 2024
Our Database
→
25 Oct 2024
Visa Granted
190
WA
80 pts
🦘 Onshore
Lodged 28 Apr 2023
📋 S56 on 15 Aug 2024
Our Database
→
24 Oct 2024
Visa Granted
491
NSW
70 pts
🌏 Offshore
Lodged 11 May 2023
📋 S56 on 06 Jun 2024
Our Database
→
Login to view the remaining 16 entries →

Other occupations in Unit Group 1492

Preview image for Call or Contact Centre Manager (149211)
149211 | Call or Contact Centre Manager

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