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Occupation Report

149212 Customer Service Manager

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Subclass Eligibility

189
190
491
491 Family

Skill Assessment Authority

🌎

VETASSESS →

Skill Level

2

Skilled Occupation List

🎲 STSOL

Australian Labour Market for Customer Service Manager

Based on the Skills Priority List 2024 which provides a current assessment of the Australian labour market, including a detailed view of occupations in shortage and the anticipated future demand for occupations. Please refer to the State Eligibility subsection down below to know specific eligibility requirements for 190/491 state nomination.

National Shortage Rating
No Shortage
Australian Capital Territory Shortage Rating
No Shortage
New South Wales Shortage Rating
No Shortage
Northern Territory Shortage Rating
Shortage
Queensland Shortage Rating
No Shortage
South Australia Shortage Rating
No Shortage
Tasmania Shortage Rating
No Shortage
Victoria Shortage Rating
No Shortage
Western Australia Shortage Rating
No Shortage

SkillSelect Backlog
189
190
491

Learn how to interpret data. Updated 31 Dec 2024

Points Backlog

Points
EOI Count
190
SUBMITTED
65
116
190
SUBMITTED
70
138
190
SUBMITTED
75
83
190
SUBMITTED
80
118
190
SUBMITTED
85
63
190
SUBMITTED
90
<20
190
SUBMITTED
95
<20
190
LODGED
65
<20
190
LODGED
70
<20
190
LODGED
75
<20
190
LODGED
80
<20
190
LODGED
85
<20
190
LODGED
90
<20
190
LODGED
95
<20
190
INVITED
85
<20
190
CLOSED
65
40
190
CLOSED
70
37
190
CLOSED
75
23
190
CLOSED
80
32
190
CLOSED
85
<20
190
CLOSED
90
<20
190
CLOSED
95
<20
491
SUBMITTED
65
126
491
SUBMITTED
70
201
491
SUBMITTED
75
146
491
SUBMITTED
80
170
491
SUBMITTED
85
84
491
SUBMITTED
90
124
491
SUBMITTED
95
55
491
SUBMITTED
100
<20
491
SUBMITTED
110
<20
491
LODGED
65
<20
491
LODGED
70
<20
491
LODGED
75
<20
491
LODGED
80
<20
491
LODGED
85
<20
491
LODGED
90
<20
491
INVITED
65
<20
491
CLOSED
65
<20
491
CLOSED
70
87
491
CLOSED
75
57
491
CLOSED
80
53
491
CLOSED
85
33
491
CLOSED
90
41
491
CLOSED
95
<20
491
CLOSED
100
<20
491
CLOSED
105
<20

States Backlog

State
EOI Count
190
SUBMITTED
ACT
86
190
SUBMITTED
ANY
35
190
SUBMITTED
NSW
122
190
SUBMITTED
NT
37
190
SUBMITTED
QLD
37
190
SUBMITTED
SA
100
190
SUBMITTED
TAS
26
190
SUBMITTED
VIC
139
190
SUBMITTED
WA
88
190
LODGED
ACT
<20
190
LODGED
ANY
<20
190
LODGED
NSW
<20
190
LODGED
NT
<20
190
LODGED
QLD
<20
190
LODGED
SA
<20
190
LODGED
TAS
<20
190
LODGED
VIC
<20
190
LODGED
WA
<20
190
INVITED
SA
<20
190
CLOSED
ACT
<20
190
CLOSED
ANY
26
190
CLOSED
NSW
31
190
CLOSED
NT
<20
190
CLOSED
QLD
<20
190
CLOSED
SA
44
190
CLOSED
TAS
<20
190
CLOSED
VIC
46
190
CLOSED
WA
<20
491
SUBMITTED
ACT
134
491
SUBMITTED
ANY
44
491
SUBMITTED
NSW
148
491
SUBMITTED
NT
71
491
SUBMITTED
QLD
58
491
SUBMITTED
SA
168
491
SUBMITTED
TAS
49
491
SUBMITTED
VIC
168
491
SUBMITTED
WA
202
491
LODGED
ACT
<20
491
LODGED
NSW
<20
491
LODGED
QLD
<20
491
LODGED
SA
<20
491
LODGED
VIC
<20
491
LODGED
WA
<20
491
INVITED
NT
<20
491
CLOSED
ACT
42
491
CLOSED
ANY
31
491
CLOSED
NSW
56
491
CLOSED
NT
<20
491
CLOSED
QLD
<20
491
CLOSED
SA
87
491
CLOSED
TAS
<20
491
CLOSED
VIC
47
491
CLOSED
WA
54

State Points Backlog

Points ACT NSW NT QLD SA TAS VIC WA
190 SUBMITTED 65 <20 25 <20 <20 20 <20 21 <20
190 SUBMITTED 70 21 30 <20 <20 26 <20 35 <20
190 SUBMITTED 75 <20 <20 <20 <20 <20 <20 <20 <20
190 SUBMITTED 80 <20 22 <20 <20 20 <20 26 20
190 SUBMITTED 85 <20 <20 <20 <20 <20 <20 <20 <20
190 SUBMITTED 90 0 <20 <20 0 <20 0 <20 <20
190 SUBMITTED 95 0 <20 0 0 0 0 <20 <20
190 LODGED 65 0 <20 0 0 <20 0 0 0
190 LODGED 70 0 <20 0 0 <20 0 0 <20
190 LODGED 75 <20 0 0 0 <20 0 0 0
190 LODGED 80 <20 <20 <20 0 <20 <20 0 0
190 LODGED 85 0 0 0 0 <20 0 0 0
190 LODGED 90 0 0 0 <20 0 0 0 0
190 LODGED 95 0 0 0 0 0 0 <20 0
190 INVITED 85 0 0 0 0 <20 0 0 0
190 CLOSED 65 <20 <20 <20 <20 <20 <20 <20 <20
190 CLOSED 70 <20 <20 <20 <20 <20 <20 <20 <20
190 CLOSED 75 <20 <20 <20 <20 <20 <20 <20 <20
190 CLOSED 80 <20 <20 <20 0 <20 <20 <20 <20
190 CLOSED 85 0 <20 0 <20 0 0 <20 0
190 CLOSED 90 0 <20 0 0 <20 0 <20 <20
190 CLOSED 95 0 0 0 0 <20 0 <20 0
491 SUBMITTED 65 <20 25 <20 <20 21 <20 21 25
491 SUBMITTED 70 24 28 <20 <20 36 <20 38 39
491 SUBMITTED 75 <20 24 <20 <20 25 <20 24 27
491 SUBMITTED 80 31 28 <20 <20 31 <20 31 34
491 SUBMITTED 85 <20 <20 <20 <20 <20 <20 <20 <20
491 SUBMITTED 90 <20 <20 <20 <20 20 <20 22 34
491 SUBMITTED 95 <20 <20 <20 <20 <20 <20 <20 <20
491 SUBMITTED 100 0 <20 0 0 <20 0 <20 <20
491 LODGED 65 <20 <20 0 0 <20 0 <20 <20
491 LODGED 70 <20 <20 0 0 <20 0 0 0
491 LODGED 75 <20 <20 0 0 0 0 0 0
491 LODGED 80 <20 0 0 0 <20 0 0 <20
491 LODGED 85 <20 <20 0 0 <20 0 0 0
491 LODGED 90 <20 0 0 <20 <20 0 0 0
491 INVITED 65 0 0 <20 0 0 0 0 0
491 CLOSED 65 <20 <20 0 <20 <20 <20 <20 <20
491 CLOSED 70 <20 <20 <20 <20 25 <20 <20 <20
491 CLOSED 75 <20 <20 <20 <20 <20 <20 <20 <20
491 CLOSED 80 <20 <20 <20 <20 <20 <20 <20 <20
491 CLOSED 85 <20 <20 <20 <20 <20 0 <20 <20
491 CLOSED 90 <20 <20 <20 0 <20 <20 <20 <20
491 CLOSED 95 <20 <20 0 <20 <20 <20 <20 <20
491 CLOSED 100 <20 <20 0 0 <20 0 <20 <20
491 CLOSED 105 0 0 0 0 <20 0 0 0

State Eligibility

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Our User Profile Pool

We have 11 Customer Service Managers in SmartVisaGuide pool who have contributed 48 events to their timeline.
Australia flag
60 pts
Australia
Seen 7 hours ago→
Bangladesh flag
55 pts
Bangladesh
Seen 1 day ago→
Invited
Sri Lanka flag
75 pts
Sri Lanka
Seen 1 day ago→
Australia flag
65 pts
Australia
Seen 3 months ago→
United States flag
75 pts
United States
Seen 4 months ago→
United Arab Emirates flag
80 pts
United Arab Emirates
Seen 5 months ago→
Invited
India flag
80 pts
India
Seen 6 months ago→
Australia flag
70 pts
Australia
Seen 8 months ago→
Invited
United Arab Emirates flag
75 pts
United Arab Emirates
Seen 11 months ago→
Invited
Australia flag
75 pts
Australia
Seen 11 months ago→
Colombia flag
60 pts
Colombia
Seen 1 year ago→

ACT Rounds for 1492 Call or Contact Centre and Customer Service Managers

ACT nominations are based on matrix points (not EOI points) and ACT releases complete round data at a Unit Group Level (first 4 letters of ANZSCO Code).

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Recent events from our Database

Data collected from multiple sources. WA and ACT release complete round data which you can view here.
16 Jan 2025
Visa Granted
491
WA
80 pts
🦘 Onshore
Lodged 03 Jun 2023
Our Database
→
10 Jan 2025
Visa Granted
491
NSW
65 pts
🌏 Offshore
Lodged 08 Jun 2023
📋 S56 on 09 Aug 2024
Our Database
→
09 Jan 2025
Visa Granted
190
NSW
80 pts
🌏 Offshore
Lodged 19 May 2023
📋 S56 on 14 Nov 2024
User seen 1 day ago
→
Login to view the remaining 19 entries →

Other occupations in Unit Group 1492

Preview image for Call or Contact Centre Manager (149211)
149211 | Call or Contact Centre Manager

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