Occupation Report
149211 Call or Contact Centre Manager
Subclass Eligibility
189
190
491
491 Family
Australian Labour Market for Call or Contact Centre Manager
Based on the Skills Priority List 2023 which provides a current assessment of the Australian labour market, including a detailed view of occupations in shortage and the anticipated future demand for occupations. Please refer to the State Eligibility subsection down below to know specific eligibility requirements for 190/491 state nomination.
National Future Demand
At economy-wide average
National Shortage Rating
No Shortage
Australian Capital Territory Shortage Rating
No Shortage
New South Wales Shortage Rating
No Shortage
Northern Territory Shortage Rating
No Shortage
Queensland Shortage Rating
No Shortage
South Australia Shortage Rating
No Shortage
Tasmania Shortage Rating
No Shortage
Victoria Shortage Rating
Shortage
Western Australia Shortage Rating
No Shortage
DRAFT Core Skills Occupation List (CSOL)
Confident OFF List
The Migration Strategy notes the Government will replace the Temporary Skill Shortage (TSS) visa with a new
Skills in Demand (SID) visa, which will include a Specialist Skills Pathway, a Core Skills Pathway and an
Essential Skills Pathway.
The CSOL is one of the criteria for the SID visa and will target the Core Skills Pathway to Australia’s
workforce needs. The CSOL will operate in a similar manner to the Skilled Migration Occupation Lists for the
TSS482 visa.
Read more →
State Eligibility
Login to view →ACT Rounds for 1492 Call or Contact Centre and Customer Service Managers
ACT nominations are based on matrix points (not EOI points) and ACT releases complete round data at a Unit Group Level (first 4 letters of ANZSCO Code).
Login to view →Recent events from our Database
Data collected from
multiple sources. WA and
ACT
release
complete
round data which you can view here.
Other occupations in Unit Group 1492
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